NEED A LITTLE GUIDANCE?
You’ll find answers to common questions below. If you need specific technical support that you can’t find an answer to below, please visit our support portal to raise a ticket.
Editing Your Website
Your website is based on the excellent and popular WordPress CMS (Content Management System), and uses the Divi theme. Your website is designed to be as user-friendly as possible, allowing you to make your own updates without technical knowledge.
These two links provide guidance on using both WordPress and Divi:
I don't have time to do my own website amendments, can you do it?
Yes, we can arrange to make regular amendments to your website, either via a monthly payment or on a pay-as-you-go basis. Please contact us.
Setting up Your Email Account
Your email account can be set up on your PC or phone. We will send you the details you need, and you can follow the below guidance, depending on your device.
How do I Update my WordPress Version and Plugins?
Follow the links below for guidance:
WordPress version update:
I don't have time to do my updates, can you do it?
Yes – you will simply need to upgrade your hosting package and we’ll take care of it for you.